Savannah College of Arts and Design (SCAD)         Atlanta, Georgia

Bachelor of Fine Arts, Interior Design Expected March 2029

GPA: 4.0  |  Dean’s List: Spring 2026                                                   

Vanderbilt University       Nashville, Tennessee

Bachelor of Arts, Economics  |  Bachelor of Arts, Political Science  |  Minor: Chinese         May 2022

GPA: 3.67  |  Dean’s List: 2019-2020, 2020-2021, 2021-2022         

• INDS101 - Introduction to Interior Design

BlackRock                                                 Atlanta, Georgia

Associate, Client Experience January 2025 – July 2026

• Led data-driven process improvement and automation initiatives across client experience workflows by analyzing case volumes, cycle times, and error trends, implementing PowerAutomate and Microsoft Dynamics solutions to reduce manual touchpoints and improve SLA adherence

• Built and maintained analytics-informed knowledge resources by identifying high-frequency issues, root cases, and repeat requests, enabling more consistent case resolution and measurables reductions in rework across global teams

• Partnered with cross-functional stakeholders to assess operational performance using KPIs, control gaps, and risk indicators, translating insights into scalable process changes that improved accuracy and reduced downstream exceptions

Analyst, Client Experience    August 2022 – December 2024

Interior Design Organization                                                   Savannah College of Arts and Design

Incoming Executive Secretary of the Board   2026-2027

Museum of Design                                                                 Atlanta, Georgia

Volunteer May 2026 - Present

• Assisted with museum exhibits and events

BlackRock Atlanta Green Team Network                            Atlanta, Georgia

Lead   August 2022 – January 2026

• Led BlackRock’s sustainability-focused ERG in an office of over 800 employees, implementing green initiatives across the Atlanta office and partnering with AMRS and global GTN leadership to execute firmwide priorities

• Planned and delivered high-engagement volunteer and sustainability events, managing communications, logistics, and coordination across employees and interns to drive participation and community impact

MARTA Army, Inc.                                                                           Atlanta, Georgia

Secretary of the Board of Directors   January 2023 – December 2025

• Planned and hosted multiple volunteer events and community-wide “Let’s Talk Transit” gatherings

• Created comprehensive SOP for the organization and its initiatives

• Transcribed monthly board meetings

Vanderbilt Initiative for Vegan Activism               Vanderbilt University

Vice President     Fall 2021 – May 2022

• Created graphics and marketing strategies to increase club attendance

• Coordinated volunteer efforts at local farm animal sanctuary

Adobe Creative Suite   |  AutoCAD   |  Microsoft Products   |   Java   |   R   |   Writing   |   Project Management   |   Drawing  |   Research   |   3D Rendering

English: Native  |  Mandarin: Fluent  |  Spanish: Proficient   |  ASL: Beginner